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Privacy Policy

Effective Date: [EFFECTIVE DATE]

On-Site Ready Cleaning Service (“On-Site Ready,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit [WEBSITE URL], request a quote, contact us, or otherwise interact with our website.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide through our quote-request form, telephone calls, emails, or other communications, including:

  • Full name
  • Company or property name
  • Phone number
  • Email address
  • Property address and city
  • Property type
  • Requested cleaning service
  • Approximate square footage
  • Number of units
  • Desired completion date
  • Project details
  • Other information you choose to provide

Automatically Collected Information

When you visit our website, our website host or service providers may automatically collect limited technical information, including:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Referring website
  • Pages visited
  • Approximate location
  • Date and time of access
  • Website usage and diagnostic information

This information may be collected through cookies, server logs, and similar technologies.

2. How We Use Information

We may use collected information to:

  • Respond to questions and quote requests
  • Evaluate requested cleaning projects
  • Schedule consultations or services
  • Communicate about service availability
  • Prepare customized estimates
  • Provide requested services
  • Maintain business and customer records
  • Improve our website and customer experience
  • Protect against fraudulent or unauthorized activity
  • Comply with applicable legal obligations

3. Text Messages and Telephone Calls

If you provide a telephone number and consent to be contacted, On-Site Ready Cleaning Service may call or text you regarding your inquiry, quote request, scheduling, or requested services.

Consent to receive communications is not a condition of purchasing services. Message and data rates may apply. You may request that text messages stop by replying STOP.

4. How We Share Information

We may share information with service providers that assist us with website hosting, form delivery, email, communications, scheduling, business operations, data storage, or security.

We may also disclose information:

  • When required by law or legal process
  • To protect our rights, customers, property, or safety
  • In connection with a business transfer, merger, sale, or reorganization
  • With your direction or consent

We do not sell personal information for money. We do not knowingly share personal information for targeted advertising.

5. Cookies and Similar Technologies

Our website and service providers may use cookies or similar technologies to operate the website, remember preferences, understand website performance, and protect the website from misuse.

6. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, resolve disputes, enforce agreements, and satisfy legal obligations.

7. Information Security

We use reasonable administrative, technical, and organizational measures intended to protect the information we maintain. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please do not submit Social Security numbers, banking credentials, payment-card information, medical information, or other highly sensitive information through the quote-request form.

8. Your Privacy Choices and Rights

You may contact us to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of information, subject to legal and business-record exceptions
  • Withdraw consent for future communications
  • Ask questions about our privacy practices

Depending on applicable law, Texas residents may have additional rights concerning access, correction, deletion, portability, and certain uses of personal data.

Submit privacy requests to: [EMAIL ADDRESS]

We may need to verify your identity before completing a request. If applicable law provides a right to appeal a privacy-request decision, you may submit an appeal using the same email address with “Privacy Appeal” in the subject line.

9. Children’s Privacy

This website is intended for property owners, property managers, contractors, business representatives, and adults seeking cleaning services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information through the website, contact us so we can review and delete it as appropriate.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third parties. Review their policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Your continued use of the website after an update indicates acknowledgment of the revised policy.

12. Contact Us

For questions or requests concerning this Privacy Policy, contact:

On-Site Ready Cleaning Service
Legal Business Name: [LEGAL BUSINESS NAME]
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Address: [BUSINESS ADDRESS]
Website: [WEBSITE URL]

Also review our Terms and Conditions.

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